Saturday, October 8, 2011

Emailed quizzes not received

QUESTION
My teachers have been using That Quiz for the last couple years, but
they are having problems sending the quiz via email to students. I
have been in a teachers account, and have not had any luck either.
Can you give me any suggestions for further troubleshooting?

ANSWER
 Many spam filters accidentally classify our email messages as spam
and filter the messages out.
 If the email address is a school email address, you can try
configuring the mail server or firewall to accept all messages with
"thatquiz" in the sender's name.
 Or, if students are using their own personal email addresses, they
can create a rule so that messages from thatquiz are never marked as
spam.

 The BEST solution, however, is probably to switch to class home
pages.  Every class created in thatquiz has a url which allows student
access to their assigned quizzes.  If you click "Edit class" the URL
is displayed near the top of the page.  You can configure this page so
that students must enter passwords to access their quizzes, and make a
link to the thatquiz class page from your school web site.

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